We ships worldwide to nearly every country
across the global, we employ the services of major, trusted international
carriers to ensure your package arrives to your destination fast and
securely.We also offer free flat rate shipping on all our products to most
destinations.
Order Successful
After you have successfully placed your
order you will receive email confirmation from us. If you have any requests for
your order, kindly let us know as soon as possible before your item enters the
processing stage.
Processing
Note: In orders with more than one item,
the processing time will be based on the item with the longest processing time.
We will carry out strict quality controls
on your items and ensure they are properly packed before preparing them for
shipment. We are happy to announce that now most orders can be shipped out
within 48 hours. Kindly note a small quantity of orders may still need between
3-5 business days depending on stock availability.
Please note that the processing time is not
included in the shipping time. The total time it will take to receive your
order is the processing time + the shipping time. If you have any issues with
your order, you can submit a ticket to our Support Center for further
assistance. Our dedicated CS team will contact you within 24 hours.
Shipping
Our partners with major international
shipping companies offer different methods.
You can choose your preferred shipping
method on the Order Information page during the checkout process.
Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.
Delivered
As soon as your product ships, you'll receive a tracking number that will let you keep tabs of where your order is at all times.
Note: For tracking numbers, it may take a
few days before they become active on the tracking website. If the information
is not available please try again later. Please rest assured that the estimated
shipping time is valid regardless of the tracking site updates.
We high recommend that customers purchase a
tracking number and shipping insurance during the check out for peace of mind
when waiting for their package.
Tax
Kindly please note that all packages are
shipped from different Warehouses. Our items are shipping duty unpaid and
therefore import tax may occur depending on your country’s Customs and shipping
method. You may check with your local Customs Office for more information.
Contact Us
If any issue during the shipping time or after received the item, please feel free to Contact us, our customer service representatives will offer you a satisfying solution.
